

No more wheels
Many years ago the OMF sold solid bed frames with long lasting wheels. These frames are still solid, but they no longer have the wheels. I wish I had noticed this change before buying this bed frame. I might have looked elsewhere. But it’s still a very sturdy bed frame. Great customer service too.

Built like a bridge
I bought this frame for a Queen-Sized bed back in 2004 from the OMF shop location in Kissimmee, FL. I've had it for 20 years and it's built to last... I've gone through three mattress sets and I still use the same exact bed frame. I will be moving to Texas in the near future, and I will be purchasing this exact same bed frame for a guest bedroom.

Liars
I purchased a Queen Metal Bed Frame for an impoverished single mother but found out she needed a King size. Thir policy is for a return, you must DONATE the item to a charity, bring in the DONATION RECEIPT to get credit for your purchase even if the frame is in AN UNOPENED BOX. Ridiculous!! Never again a customer
The Original Mattress Factory
Once a product has been out of our control, we don't allow it back into our retail or manufacturing envirnoment for the protection of all of our customers and our inventory. We want all of our customers to rest assured knowing that when they purchase a product from The Original Mattress Factory, it is brand new and has never been used by anyone else. This is true for accessory items like bed frames. We simply ask that the item be donated to a charity for our customer to receive a 100% refund. It is our way of doing something good for our community while making sure our customer receives a full refund. Most retailers would charge a restocking fee to the customer and would simply place the item back in inventory. We are sorry that your experience did not meet your expectations.
Best bed frame I have had
Can support a lot of weight. Good height options. Solid frame. Love it. I have now bought 3.

Middle wheels are higher than outer wheels.
As assembled, the wheels in the middle of the bed sit high about 3/8"-1/2" There are zero adjustments to individual height of the wheels. On carpeting it may work okay, but on a hardwood floor, or an area rug on a carpet, it's hopeless. The bed rocks left and right like a table at a restaurant that you try to put a napkin under the one leg to get it to balance. Meanwhile, your drinks spill. Their innovative wedge system isn't too innovative since it lack adjustments and it is not made accurately.